Shipping policy
At Meow & Wolf, we aim to provide a smooth, safe, and enjoyable shopping experience for all pet lovers. Please read our shopping policy carefully before placing an order.
π Order Processing
All orders are processed within 1β3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
Once your order is shipped, you will receive a tracking number via email.
π Shipping & Delivery
We offer international shipping depending on product availability.
Delivery times usually range from 7β20 business days, depending on your location and supplier.
Shipping delays may occur due to customs, holidays, or high demand periods.
π¦ Order Tracking
Once your order is shipped, tracking details will be provided.
Please allow 2β5 days for tracking information to update in the system.
π Order Changes & Cancellation
You may cancel or modify your order within 12 hours of placing it.
After this period, the order may already be processed and cannot be changed.
π Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
π³ Payments
We accept secure online payments through approved Shopify payment gateways.
All transactions are encrypted for your safety.
πΎ Dropshipping Note
Meow & Wolf works with trusted suppliers and dropshipping partners.
This allows us to offer a wide variety of pet products at affordable prices.
π Customer Support
If you have any questions about your order, feel free to contact us at: Hello.meowandwolf@gmail.comΒ
Weβre always happy to help!